Terms of Service

Effective Date: May 15, 2026  |  Hyper9 Media LLC

1. Agreement to Terms

By accessing or using the website at hyper9media.com or engaging Hyper9 Media LLC's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our site or services.

2. Services

Hyper9 Media LLC provides AI-powered lead generation, outreach automation, and referral pipeline services designed for mortgage brokers. Specific deliverables, timelines, and fees are outlined in individual service agreements or proposals provided to each client.

3. Eligibility

Our services are intended for businesses and professionals. By using our services, you represent that you are at least 18 years of age and have the authority to enter into these Terms on behalf of yourself or your organization.

4. Client Responsibilities

To receive the full benefit of our services, you agree to:

5. Payment Terms

Payment terms, amounts, and schedules are set forth in your individual service agreement. Unless otherwise agreed in writing, fees are non-refundable once services have commenced. Late payments may result in a suspension of services.

6. Intellectual Property

All content on hyper9media.com — including text, graphics, logos, and software — is the property of Hyper9 Media LLC and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Custom deliverables created specifically for your business (scripts, workflows, copy) become your property upon full payment.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive business information shared during the engagement. This obligation survives termination of the service relationship.

8. Disclaimer of Warranties

Our services are provided on an "as-is" basis. While we strive to deliver results, we do not guarantee specific outcomes, including a specific number of leads, appointments, or revenue. Results vary based on market conditions, your participation, and other factors outside our control.

9. Limitation of Liability

To the maximum extent permitted by law, Hyper9 Media LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website. Our total liability for any claim shall not exceed the total fees paid by you in the 30 days preceding the claim.

10. Termination

Either party may terminate a service engagement with written notice as specified in your service agreement. Upon termination, your right to access any provided tools or platforms ceases. Outstanding fees remain due.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of competent jurisdiction in California.

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms, please contact us:

Hyper9 Media LLC
Email: bryan@hyper9media.com
Website: hyper9media.com