Privacy Policy

Effective Date: October 8, 2026  |  Hyper9 Media LLC

1. Introduction

Hyper9 Media LLC ("Hyper9 Media," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit hyper9media.com or engage with our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name provided when booking a call or submitting a form.
• Usage Data: IP address, browser type, pages visited, and time spent on our site, collected automatically via analytics tools.
• Communications: Messages, emails, or other content you send to us directly.
• Business Information: Details about your mortgage brokerage or business you share during consultations.

3. How We Use Your Information

We use the information we collect to:

• Schedule and conduct strategy calls and consultations
• Deliver and improve our AI-powered services
• Send relevant follow-up communications and updates (with your consent)
• Analyze site performance and user experience
• Comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party tools (e.g., CRM, scheduling, email platforms) used to operate our business, bound by confidentiality obligations.
• Legal Requirements: When required by law, court order, or to protect our legal rights.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates.

4a. Text Messaging (SMS)

If you give us your mobile number (for example, when scheduling a call through us or through a booking page we operate on behalf of a loan officer client) and agree to receive texts, Hyper9 Media LLC may send you text messages about that appointment, such as confirmations, reminders, and rescheduling notices. Message frequency varies, typically 1–4 messages per scheduled appointment. Message and data rates may apply.

Reply STOP at any time to opt out, and you will receive one final message confirming your opt-out. Reply HELP for help, or contact us at bryan@hyper9media.com. Consent to receive texts is not a condition of any purchase or service. Carriers are not liable for delayed or undelivered messages.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze traffic. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at bryan@hyper9media.com.

8. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Hyper9 Media LLC
Email: bryan@hyper9media.com
Website: hyper9media.com